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Q&A

Clear answers on investigation and recovery limits

These responses reflect how we work today. They are informational—not legal advice—and outcomes always depend on your specific facts.

Frequently asked questions

Can cryptocurrency transactions be traced?

In many cases, yes—public blockchains record transfers that specialists can follow with transaction hashes, address clustering, and exchange labels where available. Tracing is not perfect: privacy tools, chain hops, and unlabeled wallets can reduce certainty. Tracing shows movement; it does not by itself return funds.

What information is useful for an initial assessment?

Dates, asset types, amounts, transaction IDs, wallet addresses you used, exchange account details, and exports or screenshots of chats and platform pages. Note prior reports to police or platforms. Do not send seed phrases, private keys, or passwords.

Do you guarantee recovery of lost crypto?

No. Investigation may identify paths and support institutional or legal action, but recovery depends on evidence, timing, jurisdiction, and third-party cooperation. Any firm promising guaranteed recovery should be treated with extreme caution.

Should I share my seed phrase to help investigation?

Never. Legitimate investigators do not need your seed phrase to analyze outbound transactions you already made. Sharing it exposes remaining assets to theft.

What evidence should I preserve first?

Save transaction hashes, bank or card records tied to purchases, platform URLs, app names, email headers, and full chat logs. Avoid altering devices if forensic imaging may be needed; store copies on separate secure storage.

How quickly should I act after a loss?

As soon as possible. Fresh traces are easier to follow, and some exchanges or payment rails have narrow windows for holds or recalls. Delay does not always eliminate options, but it often reduces them.

Can you trace funds across multiple blockchains?

Often we can follow swaps, bridges, and deposits across chains when transaction data and timestamps are available. Each hop adds complexity; we document confidence levels rather than implying complete visibility.

Do you work with lawyers and other professionals?

Yes. We regularly support counsel, compliance teams, and investigators with technical memos and tracing deliverables. Legal strategy and privilege remain with your legal advisors.

Investigation does not guarantee recovery. For legal rights and remedies, consult a qualified attorney in your jurisdiction.

Still have questions about your case?

A confidential assessment lets us review specifics and suggest sensible next steps.