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Investigation guide

Crypto recovery cases beyond a single scam label

When losses span wallets, exchanges, and narratives, investigation prioritizes verifiable movement over marketing promises.

What qualifies as a crypto recovery matter

A crypto recovery matter is any incident where digital assets left victim control and continued on-chain or through platforms requiring correlation.

The term is investigative—not a promise that assets will be returned.

Typical investigative sequence

  1. 01

    Anchor the loss

    Fix amounts, chains, and timestamps from exports and explorer data.

  2. 02

    Trace outbound flows

    Follow paths to labeled services and document confidence.

  3. 03

    Align off-chain facts

    Map chats, KYC platforms, and app usage to chain events.

Situations that need caution

  • Third parties guaranteeing full recovery for an upfront fee
  • Requests to install remote access after a loss
  • Pressure to sign over authority to unknown recovery brokers
  • Unsolicited contact referencing your exact transaction hash

How funds typically move

Paths vary by scam type but often converge on exchange deposits or cross-chain swaps within hours of victim transfers.

  • — Victim wallet to intermediary mule wallets
  • — Rapid swap into stablecoins for off-ramp
  • — Consolidation wallets feeding exchange hot clusters
  • — Occasional bridge hops to obscure origin on a second chain

Evidence to preserve

  • Complete wallet and exchange transaction exports
  • Screenshots with underlying TXIDs visible
  • Chat logs with payment instructions
  • Device backups if malware is suspected

What we investigate

01

Movement reconstruction

Multi-chain graphs from victim-provided anchors.

02

Platform correlation

Tie fake apps or exchanges to deposit addresses.

03

Option mapping

Document reporting and legal paths without outcome guarantees.

Immediate steps

  • 01Stop sending additional funds to the same addresses
  • 02Secure remaining assets with new wallets and hardware if needed
  • 03Export transaction histories while accounts remain accessible
  • 04File reports with local authorities and relevant platforms

Never provide a seed phrase, private key, or authentication code to anyone claiming they can recover funds—including parties who contact you unsolicited. Legitimate investigators do not need wallet secrets to begin a case review.

Frequently asked questions

Is recovery guaranteed?

No. Investigation clarifies facts and options; outcomes depend on many external factors.

Scope your crypto recovery case

Provide anchors you already know—hashes, platforms, dates—for a confidential assessment.